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Business Policies


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Information

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Shipping

Stated shipping charges do not apply to orders over 20lbs, oversized packages, hazardous material, international shipments, or shipments to Alaska & Hawaii. Such orders will be informed of any additional charges before the order is shipped.

Average delivery time is 7-10 business days for delivery of non-backordered items in the continental United States. Allow additional time for shipments to Alaska and all international orders.

If your order requires shipping to an address other than the billing address, it will require additional verification which may cause a delay in processing. In any case, we can only ship to a VERIFIED address.

Returns

All merchandise returned must have a Return Authorization. Any package sent to MRcycles.com without an RA Number on the outside of the package will be refused and returned freight collect.

You must call and request an RA Number within three (3) days of receiving your order. Call us Monday-Friday 9am-6pm EST and Saturdays 9am-5pm EST. (800)359-0567.

Any merchandise returned must be unopened, never installed and in it's original packaging with all instructions, tags and labels.

All returns are subject to a restock processing and handling fee.


Sales Tax

Sales tax is charged on North Carolina orders.


Payment Methods

Orders accepted via secure online order form only. We accept MasterCard, Visa and Discover. Credit card purchases are verified for your protection.


Backordered Items

Shipments may be shorted because of a Back Order. All Back Order releases from the factory will be filled on a "first order in, first order out" basis.


General

Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We further reserve the right to refuse to sell to anyone for any reason.


Secured Online Shopping

We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through Dominion Enterprises.

Please send questions and comments to: info@mrcycles.com

Dealerships and Repair ShopsCLICK HERE for printable C.O.D. application



International Orders

In an effort to give all of our international customers the required individual attention they need, please stay on top of your email. All international orders require a custom shipping quote. You will receive an accurate shipping estimate within 2 business days after you submit your order - this includes CANADA.

You will not be charged when you "submit" your order until we have contacted you and made any necessary adjustments. Also, the only form of payments acceptable in these situations would be Western Union Wire Transfers and Paypal.

We love our heroes in the military and we gladly ship APO & FPO via USPS.




Shipping Table
Continental US

Our shipping charges are determined by the order total. Please refer to the table below to find out how much shipping will be for your order. Please note that there are some orders that require additional charges due to size, weight or location. See Shipping Policy at the top of this page.

Order Total Shipping Cost
$25.00 $9.00
$50.00 $11.00
$75.00 $14.00
$100.00 $18.00
$200.00 $22.00
$300.00 $26.00
$400.00 $30.00
$500.00 $34.00
$600.00 $36.00
$700.00 $55.00
$800.00 $59.00
$900.00 $62.00
$1,000.00 $67.00
$1,100.00 $71.00
$1,200.00 $75.00
$1,300.00 $79.00
$1,400.00 $83.00
$1,500.00 $87.00
$1,600.00 $91.00
$1,700.00 $96.00
$1,800.00 $100.00
$1,900.00 $103.00
$2,000.00 $107.00
$2,100.00 $113.00
$2,200.00 $122.00
$2,300.00 $132.00
$2,400.00 $139.00
$2,500.00 $143.00
$2,600.00 $149.00
$2,700.00 $155.00
$2,800.00 $162.00
$2,900.00 $168.00
$3,000.00 $174.00

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